FAQ's

1. What is SighCart?

SighCart is an international online shopping store offering a wide range of carefully curated products including home essentials, lifestyle items, tech accessories, fitness products, and more — all at competitive prices with worldwide shipping.

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2. Do you ship internationally?

Yes! 🌍

We offer worldwide shipping, including the United States and many other countries. Shipping availability may vary by product and destination.

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3. How long does shipping take?

Shipping times vary depending on your location and the product ordered.

Estimated delivery times:

Please note that delivery times may be affected by customs, holidays, or unforeseen delays.

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4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email.

You can use this tracking number to monitor your shipment until it reaches your doorstep.

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5. What payment methods do you accept?

We accept secure online payments, including:

All transactions are 100% secure and encrypted.

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6. Can I cancel or modify my order?

Yes, but only within 12 hours of placing your order.

Once an order has been processed or shipped, it cannot be modified or canceled. Please contact our support team as soon as possible.

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7. What is your return policy?

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

Some items (such as hygiene or clearance products) may be non-returnable.

Please visit our Return & Refund Policy page for full details.

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8. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

We’ll arrange a replacement or refund as applicable.

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9. Are there any customs duties or taxes?

Customs duties or import taxes (if applicable) are the responsibility of the customer and vary by country.

SighCart is not responsible for delays caused by customs clearance.

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10. Why haven’t I received my order yet?

International shipping can sometimes experience delays due to:

If your order hasn’t arrived within the estimated timeframe, please contact our support team and we’ll assist you.

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11. How do I contact SighCart?

You can reach our support team through:

We typically respond within 24–48 business hours.

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12. Is it safe to shop on SighCart?

Absolutely! 🔒

We use secure payment gateways and SSL encryption to protect your personal and payment information.

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13. Will I receive the same product shown on the website?

Yes. Product images and descriptions are provided by our suppliers and accurately represent the items. Minor variations in color or packaging may occur due to lighting or manufacturing updates.

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14. Do you offer discounts or promotions?

Yes! 🎉

We regularly run promotions and special offers. Subscribe to our newsletter or follow us to stay updated on the latest deals.

Still have questions? Our customer support team is here to help. Shop with confidence at SighCart.